Best IVR Companies

Interactive Voice Response (IVR) is a software application which enables users to enter data on a telephone keypad or input information to a computer by voice. The information is provided audibly using text-to-speech conversion. IVR systems can respond with pre-recorded or dynamically generated audio to further direct callers on how to proceed. It is an automated system designed to help callers designed to guide a caller through the options of a voice menu. Uses include telephone banking, tele-voting, and credit card transactions.